Thank you for shopping at Media Marvels.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Media Marvels
- Orders mean a request by You to purchase Digital Goods from Us.
- Service refers to the Website.
- Website refers to Media Marvels
, accessible from https://themediamarvels.in/ - You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
At Media Marvels, we specialize in providing high-quality digital products and services. Due to the nature of digital goods, we do not offer refunds once a product has been delivered. However, we are committed to ensuring customer satisfaction and will provide replacements under specific conditions as outlined below.
Conditions for Replacements
You are entitled to request a replacement if:
- The software, tools, or digital products you received are defective, incomplete, or not functioning as described.
- The issue is reported within 7 days of receiving the product.
How to Request a Replacement
To request a replacement, please contact us with a clear statement detailing the issue. You can reach us via:
Include the following details in your request:
- Your full name and contact information.
- The order number.
- A description of the issue with the product.
- Screenshots or other evidence, if applicable.
Processing Your Replacement
- Once your request is reviewed and approved, we will issue a replacement for the product.
- Replacement requests are processed within 3-5 business days of approval
Important Note
- No refunds will be issued for digital products under any circumstances.
- Replacements will only be provided if the product issues fall within our policy guidelines.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: Support@themediamarvels.in